Privacy Policy

Last updated: December 18, 2025

NEWGARMENTS operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”), to provide customers with a secure and reliable shopping experience. The Services are powered by Shopify, which enables us to host and operate our online store.

This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit our website, make a purchase, use our Services, or otherwise communicate with us. In the event of any conflict between this Privacy Policy and our Terms of Service, this Privacy Policy will govern with respect to the collection and use of personal information.

By accessing or using any part of the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

When we refer to “personal information,” we mean information that identifies, relates to, or can reasonably be linked to you as an individual. This does not include information that has been anonymized or de-identified.

Depending on how you interact with our Services and as permitted by applicable law, we may collect the following categories of personal information:

Contact Information: name, billing address, shipping address, email address, and phone number
Payment Information: payment method details and transaction records (processed securely by third-party payment providers)
Account Information: login credentials, preferences, and account settings
Order and Transaction Information: products viewed, added to cart, purchased, returned, or exchanged
Customer Communications: messages sent to us through customer support or other channels
Device and Usage Information: IP address, browser type, device information, and website interaction data

Sources of Personal Information

We collect personal information from the following sources:

Directly from you when you place an order, create an account, or contact us
Automatically through cookies and similar technologies when you use our website
From service providers who support our operations
From third parties where permitted by law

How We Use Personal Information

We use personal information to:

Operate, maintain, and improve our Services
Process orders, payments, returns, and deliveries
Communicate with you regarding your orders, account, or inquiries
Provide customer support
Send updates or promotional communications where permitted by law
Detect and prevent fraud or unauthorized activity
Comply with legal and regulatory obligations

How We Share Personal Information

We may share personal information with:

Shopify and other service providers who help us operate our store
Payment processors, shipping partners, and customer support tools
Business and marketing partners where applicable
Legal or regulatory authorities when required by law
Affiliates within our corporate group, if applicable

We do not sell your personal information.

Relationship With Shopify

Our online store is hosted by Shopify. Information you provide may be processed by Shopify in accordance with their Privacy Policy and may be stored or processed outside your country of residence.

For more information, please refer to the Shopify Privacy Policy.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

Children’s Information

The Services are not intended for children, and we do not knowingly collect personal information from individuals under the legal age of majority in their jurisdiction.

Data Security and Retention

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is completely secure.

We retain personal information only for as long as necessary to fulfill business, legal, and regulatory purposes.

Your Rights and Choices

Depending on your location, you may have the right to:

Access your personal information
Request correction or deletion
Restrict or object to certain processing
Withdraw consent where applicable

You may exercise these rights by contacting us using the information provided below.

Complaints

If you have concerns about how we handle your personal information, please contact us first. You may also have the right to lodge a complaint with your local data protection authority.

International Data Transfers

Your personal information may be transferred to and processed in countries outside your country of residence. Where required, we use appropriate safeguards to protect such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected by updating the “Last updated” date above.

Contact Information

If you have any questions about this Privacy Policy, our data practices, or wish to exercise your rights, please contact us using the contact details displayed below:

Business Hours
Monday – Friday: 9:00 AM – 6:00 PM (GMT−6)
Saturday and Sunday: Closed
Public Holidays: Closed

Address: 30 N Gould St Ste R, Sheridan, 82801, WY, USA
Email: support@newgarments.store
Phone: +19033192501